Address
Office and Warehouse:
TORAY Industrial Estate
Jl. M. Toha KM.1 Pasar Baru Kota Tangerang
Our Customer
Company running a number of businesses including commercial & residential development
Our Solutions
MSI continuously provides configuration, monitoring, backups, recovery management & other managed services for 28 IT infrastructure elements (servers, databases, LANs & WANs, virtualization systems, etc.)
Tools & Technologies
Zabbix, ManageEngine, ServiceDesk Plus, Zendesk, Jira
Our Customer
Company running a telecommunication services including internet service provider
Our Solutions
MSI continuously provides design, planning, configuration, monitoring, for relocation and reengineering project for IT infrastructure elements (servers, databases, LANs & WANs, etc.)
Tools & Technologies
ServiceDesk Plus, Zendesk, PRTG
Our Customer
Company running a telecommunication services across Indonesia
Our Solutions
MSI continuously provides support for survey, installation, migration and provisioning telecommunication devices for more than thousand sites.
Tools & Technologies
Zendesk, PRTG
We provide support in over 60 countries and we can dispatch parts and trained field engineers, to deliver support to more than in 4 continents
We use advanced ITSM tools to proactively monitor, diagnose and repair problems around the clock. We also use our standard practice and methodology to deliver the solution based on our experiences.
Tap into a virtually unmatched repository of both MSI and multivendor machine parts across 60 countries
We consolidate your existing multivendor support contracts into a single contract that covers Multivendor Products support and maintenance services. Rely on our competency to be your single-source provider for your IT needs
No matter where in the world you may be, we are ready to help.